Refund policy

Every piece in our shop is printed and framed on demand, just for you. Because each order is made to order, we are not able to accept returns or exchanges if you simply change your mind. But if anything is wrong with your order, we will make it right.
 
Damaged, defective or wrong item
If your artwork arrives damaged, has a printing or framing defect, or is not the item you ordered, please contact us within 30 days of delivery at support@christianwallart.eu. Please include your order number and a few photos of the issue (and of the packaging, if it was damaged in transit).
 
Once we have reviewed your photos, we will send you a free replacement or issue a full refund, whichever you prefer. You will not need to send the damaged item back.
 
Cancellations
Because production starts quickly, orders can only be cancelled within 12 hours of being placed. After that, your piece is already being made and the order can no longer be changed or cancelled.
 
Refunds
Approved refunds are issued to your original payment method. Depending on your bank, it may take 5 to 10 business days for the refund to appear on your statement.
 
Questions
If you have any questions about your order, just reach out at support@christianwallart.eu. We are happy to help.